Club registrations

Registration events

Club staff create registration events with sections, fee choices (optional), waivers to acknowledge, and document upload requirements. Each published event receives a public URL to share with families.

• Fee choices on registration events behave the same way as on payment events: each is a single-select option with its own amount and list of installment plans. Pay in full is always available per choice.
• Optional registration cap turns the registrations donut into a capacity meter so staff can see how many slots are left.

Public flow

Applicants complete the form on the web. If checkout is required, Stripe processes payment on the club's Connect account where configured. Households can return and change their fee choice or installment plan up until the first payment posts (the same window as payment events).

Status lookup

Applicants may receive a lookup link or token to check status after submission. Staff see submissions inside the club Registrations tools — see below for the overview.

Staff overview

Open a registration event to land on the Overview screen:

• Action chips — Edit, Close (stops new submissions; pay link for outstanding installments stays active), Copy (duplicate to a new draft), Delete (soft-delete; moves to Deleted), Remind all (sends a reminder to anyone with Pending or Partial payment status; honors per-recipient 24-hour cooldown), and Export (CSV / XLSX, see below).
• Donut cards (segmented control: Registrations / Money)
  • Registrations donut — one segment per fee choice with brand color rotation (teal / indigo / purple / pink). When a cap is set, the donut switches to a capacity meter so staff can see remaining slots.
  • Money collected donut — collected-per-choice as full-color segments, with a "remaining" segment in muted color showing what's outstanding.
• Submissions list below the donuts, with per-row payment status pills and installment progress.

Submissions list filters

• Search by registrant name or email.
• Plan filter — All plans or any specific installment plan.
• Status filter — All statuses, Pending, Paid, Partial, Not required (free events), or Failed.
• Submission detail drawer — open a row to see player, household, custom form fields, waivers, document uploads, and payment status with installment progress ("X of N installments").

Mobile parity

The overview ports to mobile with the same action chips, donut cards (stacked), filters, and submission detail. The same export drawer is reachable from the mobile detail screen.

Export to CSV / Excel

The Export action chip opens a drawer for downloading submissions as CSV (RFC 4180 + UTF-8 BOM) or XLSX.

• Field selection — choose which columns to include: player, registration metadata, payment fields, custom form answers, waiver acknowledgments, and document uploads.
• The active list filters (search, plan, status, date range) apply to the export — so a "Failed payments only" or "This month only" file is one click rather than a spreadsheet trim.
• Exports are server-built against the full submission set — they are not limited to the visible page.
• Filenames include the event slug and the export date.

Service fees

Paid registration checkouts may include the same Athleit service fee model as other online payments. The fee configuration is platform-wide; who pays it depends on club Connect settings. See Billing and Stripe.

Refunds

Open a submission's detail drawer (web) or sheet (mobile) — the Refund action sits next to Send reminder when the submission was paid via Stripe and has a refundable balance. Refunds flow back to the registrant's original payment method, the Money Collected donut and Hero totals net out by the refunded amount, and the submission row's status pill flips to Refunded (fully refunded) or Paid · partial refund (partial). The registrant sees the refund on their public status page automatically. See Issuing refunds for the full walkthrough.

Related

• Club and team payments — the same fee-choice + installment model.
• Issuing refunds
• Public pay and registration pages — what families see.
• How Athleit retains payment records